Live-in Nursing is the provision of 24/7 nursing care to clients in their own homes. Only registered and experienced nurses are employed as Live-in Nurses.
Our nursing management team recruits experienced registered nurses to provide one-to-one medical care for private clients. They’ll also help with household chores such as shopping, cooking and light housework. Our clients choose a private Live-in Nurse in preference to prolonged hospital stays, private nursing homes and hospices because of the dedicated, unhurried medical care they receive within the privacy, safety and familiarity of their own home.
For as long as you need, is the simple answer. Our minimum booking period is 4 days. Short-term bookings generally last 4-21 days for respite nursing cover, rehabilitation after illness or surgery, and palliative nursing care.
Long-term bookings can last for months or even years, generally catering for chronic medical conditions, dementia and Alzheimer’s disease, frail clients keen to avoid the loss of their independence, and palliative nursing care.
We try to provide continuity of care for our long-term clients, with 2-3 nurses rotating on a 2-weekly cycle.
We’re a specialist in Live-in Nursing; 24/7 private nursing where the nurse lives with the client for a minimum of 4 days. Our nurses are also in high demand and travel all around the country, so availability for such short periods would unfortunately be impossible.
Our nurses help clients with all levels of personal care and emotional support, as well as a wide range of general and specialist nursing assistance, such as administering medicine (including controlled drugs), tracheostomy care and suctioning, PEG feeds, wound dressings and stoma care. Other tasks may include driving, shopping, cooking and light housework.
They’re all used to liaising closely with other healthcare professionals and family members to establish and maintain a medical care plan. In those cases where a client is hospitalized, we arrange for our nurse to attend the hospital before discharge so they can receive a thorough handover from the medical team, which facilitates continuity of care and reduces stress and worry for the client and their family.
If a client only needs assistance once or twice a night for short periods, then the day nurse can provide this at an agreed overtime rate. However, if a day nurse is regularly woken more than twice a night, then it’s likely that additional assistance is needed.
If a client needs continuous care during the night then two nurses can be supplied, one on day and one on night duty.
You’ll need to provide our nurses with a private room, access to essential household amenities, and their meals – to be taken with the client where appropriate. In those cases where two nurses are required to live in because of complicated medical needs, then they’ll both need a separate private room, or one bedroom in the client’s home and a second room in a nearby relative’s home.
It’s possible that visiting nurses simply cannot meet a client’s needs.
Our aim is always to provide continuity of nursing care without interruption. In unforeseen circumstances, our Nurse Co-ordinators will replace the outgoing nurse with as little delay as possible – never leaving the client without medical care.
By the time the nurse arrives at the client’s home, our nursing management team will have put in many hours of preparatory work. At the same time, our nurse will have committed herself to a booking which typically lasts for 14 days or more.
For these reasons, we do charge a deposit which is equivalent to four day fees. In the event of a cancellation before the booking starts, this is non-refundable. However if the booking goes ahead, this is simply deducted from the first invoice.
We know from long experience that delays to hospital discharge can force postponements to confirmed bookings, which can mean delaying our nurse's arrival. Similarly, you may need to request a break in service because of a temporary hospital admission. In these instances, to avoid the break-up of an established rota, we try to arrange for the nurse to remain on paid standby.
We’re happy to say that this would be extremely unusual. We have a stringent recruitment process, recruit only nurses of the highest calibre, and take real pride in matching the expertise of each nurse to the individual clients’ precise requirements of individual clients.
However, if you do find cause for complaint, please contact our Nursing Manager on 01732 355231. Alternatively, you can send a written complaint to her at our head office.
We guarantee that the matter will be quickly and thoroughly dealt with. A summary of our complaints procedure can be found in our Guide to Live-in Nursing Services.
All Consultus Nurses have undergone the strictest selection procedure, culminating in a two-hour face-to-face interview. We check that they have:
Our nurses stay with each client for the duration of the assignment, typically up to two weeks on rotation. They work seven days a week and twelve hours a day, including a daily two-hour break, the timing of which is flexible and is agreed between the client and nurse. They will also work overtime at a slightly enhanced rate, and are on hand for any night calls.
Thankfully, this is extremely rare. Our Nurse Co-ordinators carefully match clients with nurses based on that client’s specific needs. If there were to be a clash of personalities, you can rest assured that we would handle the situation with the utmost diplomacy, replacing the nurse as swiftly as possible and with minimal disruption to the client.
The nurse we choose will always make telephone contact beforehand, to introduce themselves and to confirm travel arrangements. Sadly, because assignments take place all over the UK, it isn’t possible to arrange a face-to-face meeting with clients before a booking begins.
We believe we provide not just the best, but the most cost-effective Live-in Nursing service in the UK.
The daily cost of Live-in Nursing tailored to a client’s precise requirements starts at £388.71 for a ten-hour day. For this, the nurse will provide the client with specialist medical support in the privacy and comfort of their own home. They’ll also liaise with other healthcare professionals and be on call twenty-four hours each day, which is extremely important for a client's health and the family's peace of mind. As well as all nursing requirements, they also help out with shopping, cooking and light housework.
There are lots of financing options and even state benefit schemes to help people enjoy ongoing 24/7 nursing care in the familiar surroundings of their own home. You can read more about those options here.
We’ve published a useful guide to funding options for a Live-in Nurse or Carer, available as a free download here.
Our Live-in Nurses are contracted to work for ten hours a day, seven days a week for the duration of their booking, excluding handover days, which will be shorter. There is no day off during a stay with a client.
When you speak with our Nurse Co-ordinators, we’ll discuss the likely hours of work in depth to ensure that any overtime is kept to a minimum.
Absolutely – we do like to make home nursing as affordable as possible. If payment needs be met by two people or organisations, we’d simply raise two timesheets and two invoices. It’s then up to you and the second party to decide who pays what proportion of costs. Our only caveat is that we and our nurse should ideally have just one point of contact for clinical matters, time sheets and local supervision.