From One Carer... to Another


Carers contact us from time to time with what they call ‘pet hates’; small issues which may be annoying but easily solved.  

With patience and understanding, we can overcome most problems with practical efficiency. Queries are mostly covered by reading through the Consultus Good Practice Guide but perhaps some of the following may help you too.

The majority of pet hates come from handover day, so just a few pointers to make for a smoother handover.

Do not be late
Many carers arrive the night before and stay in a local B&B to make sure they arrive on time. The Carer House is also available for this reason.

Handover Day
Remember to ensure the following happens:

  • Client’s emergency details and log book are up to date and easy to read
  • The client’s home is clean and tidy, the way you would like to find it
  • Make sure the client has everything they need, for example, medication, pads, etc.
  • Ensure the fridge is clean, all food is in date and there are enough provisions for the next 24 hours
  • Let your colleagues know when they arrive at the booking of any hints and tips to make their stay for both parties more pleasurable.

Do let your colleagues know the dishes your client likes beforehand so they can check the cookery books before arrival.

Know your Body
Make sure you take time off between bookings to rest and spend time with friends and family. Check into the Carer House!

Talk to your Care Consultant
We know client care needs change frequently and we rely on you to update us so all carers have the correct information.

Be kind
If for reasons out of your control you are going to be late, let your Care Consultant know as soon as possible, as well as the carer you are taking over from.

Photograph by ATC Comm Photo

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