The Silver Line

In celebration of its 50th anniversary in 2012, Consultus pledged its support to The Silver Line, a charity that matches our own ethos by supporting those who are vulnerable.

The charity is the brainchild of Dame Esther Rantzen, journalist, TV presenter and founder of Childline, who in 2011 wrote an article for the Daily Mail in which she spoke of the loneliness she had experienced since the death of her husband. The response to her story was overwhelming, with a number of the newspaper’s readers putting pen to paper and writing to Esther personally, some expressing sympathy, others advice, but most sharing their own tales of heartbreaking isolation.

It prompted Esther to act and, within months, plans for a new helpline were in place, one which would support vulnerable older people, signposting them to services, breaking through the stigma of loneliness and isolation, and tackling the problems of abuse and neglect.

Following a series of pilot studies, in September 2013 The Silver Line was granted £5 million in funding from The Big Lottery, which enabled the charity to launch nationwide in time for Christmas 2013.

Consultus is proud of its status as a founding supporter of The Silver Line and looks forward to continuing its support as the helpline grows in stature and has a positive effect on the lives of more and more people nationwide. Many of our staff have volunteered to become a Silver Line Friend and regularly speak with people who really look forward to their call and the opportunity to have a chat.

“I founded The Silver Line to give the lonely and isolated in society somewhere to turn to at their time of need. Through my relationship with Consultus I’ve come to recognise that, at times, this might also include those that provide care for an older person, whether as part of their job, or as a family member or friend. Our helpline is available for all and is there to make a difference to the lives of as many as possible.”

Esther Rantzen, CBE
Founder and President
The Silver Line:  0800 328 8888

a Call