What if I have a complaint?

Consultus fully prepares and double checks the arrangements of every booking, and every nurse is fully vetted and briefed so complaints are rare.

However, if you do find cause for complaint please contact the Nursing Manager on 01732 770403/355231. Alternatively you can send a written complaint to:

The Nursing Manager
Consultus Care & Nursing Agency Ltd.
17 London RoadTonbridge
Kent TN10 3AB

You can be confident that the matter will be quickly and thoroughly dealt with.

Our complaints procedure can be found in your Client's Guide to Services  or is available upon request.

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