Our Live-in Carers come from many walks of life. Some have had a long career in nursing or care, while others have experience of caring for family members and are nurtured and trained by us.
Through vigorous pre-employment checks and feedback, our Care Consultants ensure that each successful applicant will be reliable, dedicated and committed to the physical and emotional well being of our Clients.
As part of our renowned service we:
Personally interview and obtain detailed professional references* for all prospective Carers
Obtain an Disclosure and Barring Service Enhanced Disclosure.
Check all rights to work
Continually review the performance of our Carers
Carers are independent, self-employed agents responsible for their own tax and National Insurance contributions under Self Assessment.
What you Can Expect from your Carer
Carers are expected to work 7 days a week and be on duty for 10 to 12 hours in any 24 hour period. Breaks and working hours are mutually agreed between Client and Carer
Each Carer works and lives with their Client for up to two weeks, though this can be longer, by arrangement. Two weeks tends to be the desired length of time for a care assignment, as caring can be physically and emotionally demanding. We like to ensure that your Carers remain fresh and able to maintain a consistently high standard of care
In cases where care is ongoing, the outgoing Carer will give a face to face handover to the new Carer on the rota. This will ensure seamless, uninterrupted care
As part of a Client rota for care, Carers will often return again and again to the same Clients to give valuable continuity of service
Carers do need their own private bedroom and to be able to share meals as part of the family. It is standard practice for Clients to pay Carers' travel and basic living costs.
* Copies of references are available on request
Find out more about how Care at Home works.